SpareBank 1 Nord-Norge (SNN) has offices in 20 locations in our northern part of the country and gives out gift cards several times during the year – both for Christmas, anniversaries and as part of other internal initiatives. As a large organization with many employees and managers involved in the process, it places high demands on structure, control and efficient administration. Heidrun Andrea Medina is responsible for administering gift cards to employees.
**How did SNN give employee gifts before?**
Previously, responsibility for employee gifts was spread across many people in the company. With a total of 3–400 gift disbursements over the course of a year, it goes without saying that there was a lot of administration. The need was clear: SNN needed a solution that worked seamlessly – for senders, recipients, managers and finance.
“It quickly becomes a lot of arms and legs when you have so many locations and people involved”
**Why did they choose Glede ?**
After dialogue and a thorough assessment, SNN wanted to see if Glede could streamline the work with employee gifts. They decided to test Glede on a smaller scale at first. For a bank with strict requirements for security and privacy, it was crucial to have quick and good follow-up during the onboarding process.
“Since we are a large organization, we had to do a risk analysis before we could use Glede . There was Glede fast in the lab, and was approved in record time.”
In addition, there were several factors that weighed heavily when the choice fell on Glede :
- Opportunity to support local businesses , as the gift card can be used locally.
- Sustainable solution , and no shipping emissions or plastic cards.
- Flexibility for employees to use the gift card both physically and online.
- Easy administration across multiple locations.
**How have Glede worked for those who give employee gifts?**
In short: Exceeded all expectations!, Heidrun says enthusiastically.
She estimates that they have saved at least one month of administrative work during the year compared to the previous solution.
“We have saved more than a month of work in the first year we have used Glede !”
Glede handles large employee uploads without any problems, and managers can be invited in to buy on behalf of the company. In addition, there are several things Heidrun particularly appreciates about the reporting system. Glede She can see:
- Status overview.
- How many people have donated the gift card.
- Thank you notes from employees.
- When the next reminder is sent to recipients.
“I haven't experienced a single problem with the mailings, and we've had very few questions about the actual use.”
**How have Glede been received by the employees?**
Heidrun says that the response from employees has been almost exclusively positive.
"It has been well received by employees, and we have received only positive feedback. In a time of rising living costs, employees appreciate the flexibility. They can use the gift card wherever it suits them – whether it's for dinner, an online order or Friday shopping."
“Many people find that they benefit more from the gift card than previous solutions, precisely because they can choose for themselves”
Otherwise, Heidrun summarizes the recipients' experience as follows: "We expected a wave of questions from employees, but none came! I interpret it as meaning that Glede "works incredibly well. It's intuitive and easy for recipients."
**A solution they would gladly recommend**
Heidrun is clear that she believes Glede Very suitable for medium and large companies that want to simplify gift handling.
“ Glede has thought of everything – without it being overly complicated!”
For SpareBank 1 Nord-Norge, the transition to Glede meant less administration, more control – and more satisfied employees.
Glede is smooth and intuitive. There are many little things you have thought of that make the service incredibly seamless!, concludes Heidrun.
