SpareBank 1 Nord-Norge (SNN) has offices in 16 locations in our northern part of the country and gives out gift cards several times during the year – both for Christmas, anniversaries and as part of other internal initiatives. As a large organization with many employees and managers involved in the process, it places high demands on structure, control and efficient administration. Heidrun Andrea Medina is responsible for administering gift cards to employees.
Previously, responsibility for employee gifts was spread across many people in the company. With a total of 3–400 gift disbursements over the course of a year, it goes without saying that there was a lot of administration. The need was clear: SNN needed a solution that worked seamlessly – for senders, recipients, managers and finance.
It quickly becomes a lot of arms and legs when you have so many locations and people involved.
After dialogue and a thorough assessment, SNN wanted to see if Glede could streamline the work with employee gifts. They decided to test Glede on a smaller scale at first. For a bank with strict requirements for security and privacy, it was crucial to have quick and good follow-up during the onboarding process.
Since we are a large organization, we had to do a risk analysis before we could use Glede . There was Glede fast in the lab, and was approved in record time.
In addition, there were several factors that weighed heavily when the choice fell on Glede :
In short: Exceeded all expectations!, Heidrun says enthusiastically.
She estimates that they have saved at least one month of administrative work during the year compared to the previous solution.
We have saved more than a month of work in the first year we have used Glede !
Glede handles large employee uploads without any problems, and managers can be invited in to buy on behalf of the company. In addition, there are several things Heidrun particularly appreciates about the reporting system. Glede She can see:
I haven't experienced a single problem with the mailings, and we've received very few questions about the actual use.
Heidrun says that the response from employees has been almost exclusively positive.
"It has been well received by employees, and we have received only positive feedback. In a time of rising living costs, employees appreciate the flexibility. They can use the gift card wherever it suits them – whether it's for dinner, an online order or Friday shopping."
Many people find that they benefit more from the gift card than previous solutions, precisely because they can choose for themselves.
Otherwise, Heidrun summarizes the recipients' experience as follows: " We expected a wave of questions from employees, but none came! I interpret it to mean that Glede works incredibly well. It is intuitive and easy for recipients."
Heidrun is clear that she believes Glede Very suitable for medium and large companies that want to simplify gift handling.
Glede has thought of everything – without it being overly complicated!
For SpareBank 1 Nord-Norge, the transition to Glede meant less administration, more control – and happier employees .
Glede is smooth and intuitive. There are many little things you have thought of that make the service incredibly seamless!, concludes Heidrun.
Give the gift card that can be used everywhere - in-store and online!
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