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Assessment of first order

Erik Kjernlie
Technical Manager

This article describes the assessment process for the first order for a new Glede account.

Why does the first order have to undergo an assessment?

Glede Card is a digital Mastercard, and Glede are therefore subject to certain obligations under the Money Laundering Act. Financial regulations require us to conduct an assessment of all new accounts. We must therefore approve your account the first time you submit a Glede , and we may need to ask for additional information about your company if necessary. You must have a company email address to use Glede .

How long does this assessment take?

In some cases, the assessment can be done automatically within a few seconds. If the assessment has to be done manually, it is usually done within one hour of placing your first order, but it may take longer in certain cases.

Will it take longer if I pay by invoice?

It may take a little longer if you pay by invoice, as we also need to do a credit assessment of your company.

What if I need to place an order immediately?

If your business is not automatically approved, contact our customer service at glede to discuss the possibilities of having it submitted immediately.

Is this the only time my order will be considered?

All activity is monitored, so future orders may also require further review. We are committed to keeping our platform secure, which requires that we cannot share details of our security measures.

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